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--- wiki:bugs [2014/11/14 13:41]
ionic [Open / Closed Bugs]
+++ wiki:bugs [2018/05/24 17:19]
stefanbaur Added GDPR Notice for Bug Reports
@@ Line 21: / Line 21: @@
 ===== Reporting Bugs =====
-How to report a bug is fully explained [[http://bugs.x2go.org/Reporting.html|here]]. In a nutshell send a mail like the one below (everything that is written in <pointed-brackets> needs being replaced by some proper value.
+How to report a bug is fully explained [[http://bugs.x2go.org/Reporting.html|here]]. In a nutshell send a mail like the one below (everything that is written in <pointed-brackets> needs being replaced by some proper value.  Please review our [[#gdpr_notice_privacy_policy|GDPR Notice/Privacy Policy for reporting bugs]] before submitting a bug report.
+**We strongly encourage you to subscribe to the X2Go-Dev mailing list before submitting your bug.** Its subscription page is here: http://lists.x2go.org/listinfo/x2go-dev
+Subscribing has the following advantages:
+  - Your bug report will show up on X2Go-Dev immediately, as opposed to being queued for moderation and manual inspection by a list admin (which may take a few days, as it is a volunteer task)
+  - You will receive all the relevant discussion regarding your report, even if someone forgets to CC the bug tracker in their reply
 ==== Plain bug submission ====
+Definition of fields/formatting requirements:
 <code>
 To: submit@bugs.x2go.org
@@ Line 30: / Line 37: @@
 Package: <name-of-x2go-component>
 Version: <a.b.c.d>
+<one empty line - so hit [enter] twice after typing the version number>
 <your-not-too-long-description-of-the-discovered-problem>
+</code>
+Example:
+<code>
+To: submit@bugs.x2go.org
+Subject: Package contains bobcat
+Body:
+Package: x2goserver
+Version: 4.0.1.0
+When installing x2goserver on Debian stable using apt-get install x2goserver,
+instead of running the postinstall script, a bobcat is released:
+    //
+    \\  //                                               ,
+     \\//    ,@@@@@@@@@@,              ,@@@@@@@@,       @@@
+      \ \    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@,
+       \ \  (@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@<>@@@@
+ --__---\ \__\@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@_@@@@@@@@@@@@o
+              \@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@
+    __----__  /@/@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@     -----__ U
+              \@\ @@@@@@@@----__-----_   @@@@@@@@
+ __---------__-)@)-@@@@@@_____---------___@@@@@@_----___-------
+              /@/   @@@@ @@@@@       @@@@@ @@@@@
+             /@/    @@@  @@@@       @@@@@   @@@@@
+            (@(     @@    @@       @@@@@     @@@@
+             \@\    @@    @@        @@@@      @@@
+              \/     @@@   @@@       @@@       @@@
+                      @@@   @@@      @@@        @@@
+                      '''   '''      '''        '''
+A detailed log of the installation progress can be found at https://xkcd.com/325/
 </code>
@@ Line 181: / Line 221: @@
 </code>
+===== GDPR Notice/Privacy Policy =====
+This is the Privacy Policy that applies when submitting a bug report via E-Mail.
+==== HERE'S WHERE YOUR BUG REPORT WILL BE STORED AND VISIBLE TO THE PUBLIC ====
+Reporting a bug means that your E-Mail address, as well as the content of your message, will immediately be visible to everyone viewing the public bug tracker of X2Go (https://bugs.x2go.org/).  After subscribing to the x2go-dev mailing list (which you really should do, so the bug report is noticed by a larger audience), it will also be visible to everyone subscribed to the x2go-dev mailing list, and to everyone viewing its public archive (http://lists.x2go.org/pipermail/x2go-dev).
+==== HERE'S HOW WE HANDLE YOUR E-MAIL ADDRESS DATA ====
+Please understand that we need to keep your E-Mail address stored in our
+public bug tracker, so others can contact you about the bug you reported or commented on.  This is a justifiable cause as set forth in Article 6 (1) b) of the GDPR https://gdpr-info.eu/.
+If you want to keep your real E-Mail address secret from the public,
+we suggest you either refrain from submitting the bug, or to submit it using a temporary, "burner" E-Mail address you created specifically for that purpose.
+==== HERE'S HOW TO REQUEST MESSAGE DELETION ====
+You have the right to withdraw your consent at any time, as per Article 7 (3) of the GDPR.  If you believe an E-Mail you sent should be purged from the public bug tracker or the public archive that we operate (see the link above), please contact the list administrators at
+x2go-dev-owner@lists.x2go.org
+Note that list administrators have no influence what other recipients of
+the particular list message do with it - e.g. if others choose to mirror
+contents of our list archive on their own web site, you will need to
+contact them separately with your deletion request.

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