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--- wiki:bugs [2014/08/04 17:17]
sunweaver [Bug submitter used a non-appropriate title]
+++ wiki:bugs [2014/11/14 13:41]
ionic [Open / Closed Bugs]
@@ Line 7: / Line 7: @@
 The choice has been well thought of, you may find that there are better bug tracking systems in the world. For X2Go, we think we have found what we wanted.
-===== Open / Closed Bugs =====
+===== Viewing Bug History =====
@@ Line 34: / Line 34: @@
 </code>
+In the description, please describe:
+  - The steps you took to produce the bug
+  - Any exact error messages
+  - What you expected to happen
+  - What actually happened
+Also, please list the following info:
+  - The client machine's OS (e.g., "Windows 7 64-bit SP1" or "Ubuntu 12.04 32-bit")
+  - The client machine's version of X2GoClient, PyHoca-GUI or Pyhoca-CLI
+  - Any relevant session settings in X2GoClient, PyHoca-GUI or Pyhoca-CLI
+  - The server's OS
+  - The server's version of the x2goserver package
+  - The server's version of the x2goserver-xsession package
+  - The server's version of the nxagent package
+  - The server's version of any other relevant packages (e.g., if the bug as about MATE integration, the version of x2gomatebindings)
+  - Any relevant settings in X2GoServer (that you changed from the defaults)
 ==== Bug submission with a Patch ====
@@ Line 140: / Line 156: @@
 Thanks for reporting this issue,
 <my-name>
-"""
 </code>
@@ Line 153: / Line 168: @@
 Subject: <cloning-this-bug-for-a-reason>
 Body:
-"""
 clone #<nnn> -1
 tag -1 - pending
@@ Line 165: / Line 179: @@
 Best,
 <my-name>
-"""
 </code>

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