This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision | ||
wiki:bugs [2014/08/04 17:16] sunweaver [New version with a bug fixed has been released] |
wiki:bugs [2018/05/24 17:19] stefanbaur Added GDPR Notice for Bug Reports |
||
---|---|---|---|
Line 7: | Line 7: | ||
The choice has been well thought of, you may find that there are better bug tracking systems in the world. For X2Go, we think we have found what we wanted. | The choice has been well thought of, you may find that there are better bug tracking systems in the world. For X2Go, we think we have found what we wanted. | ||
- | ===== Open / Closed Bugs ===== | + | ===== Viewing Bug History |
Line 21: | Line 21: | ||
===== Reporting Bugs ===== | ===== Reporting Bugs ===== | ||
- | How to report a bug is fully explained [[http:// | + | How to report a bug is fully explained [[http:// |
+ | **We strongly encourage you to subscribe to the X2Go-Dev mailing list before submitting your bug.** Its subscription page is here: http:// | ||
+ | |||
+ | Subscribing has the following advantages: | ||
+ | - Your bug report will show up on X2Go-Dev immediately, | ||
+ | - You will receive all the relevant discussion regarding your report, even if someone forgets to CC the bug tracker in their reply | ||
==== Plain bug submission ==== | ==== Plain bug submission ==== | ||
+ | Definition of fields/ | ||
+ | |||
< | < | ||
To: submit@bugs.x2go.org | To: submit@bugs.x2go.org | ||
Line 30: | Line 37: | ||
Package: < | Package: < | ||
Version: < | Version: < | ||
+ | <one empty line - so hit [enter] twice after typing the version number> | ||
< | < | ||
</ | </ | ||
+ | Example: | ||
+ | < | ||
+ | To: submit@bugs.x2go.org | ||
+ | Subject: Package contains bobcat | ||
+ | Body: | ||
+ | Package: x2goserver | ||
+ | Version: 4.0.1.0 | ||
+ | |||
+ | When installing x2goserver on Debian stable using apt-get install x2goserver, | ||
+ | instead of running the postinstall script, a bobcat is released: | ||
+ | |||
+ | // | ||
+ | \\ // , | ||
+ | | ||
+ | \ \ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@, | ||
+ | \ \ (@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@<> | ||
+ | | ||
+ | \@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@ | ||
+ | __----__ | ||
+ | \@\ @@@@@@@@----__-----_ | ||
+ | | ||
+ | /@/ @@@@ @@@@@ @@@@@ @@@@@ | ||
+ | / | ||
+ | (@( | ||
+ | | ||
+ | \/ | ||
+ | @@@ | ||
+ | ''' | ||
+ | |||
+ | A detailed log of the installation progress can be found at https:// | ||
+ | |||
+ | </ | ||
+ | |||
+ | In the description, | ||
+ | - The steps you took to produce the bug | ||
+ | - Any exact error messages | ||
+ | - What you expected to happen | ||
+ | - What actually happened | ||
+ | |||
+ | Also, please list the following info: | ||
+ | - The client machine' | ||
+ | - The client machine' | ||
+ | - Any relevant session settings in X2GoClient, PyHoca-GUI or Pyhoca-CLI | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - Any relevant settings in X2GoServer (that you changed from the defaults) | ||
==== Bug submission with a Patch ==== | ==== Bug submission with a Patch ==== | ||
Line 111: | Line 167: | ||
< | < | ||
To: < | To: < | ||
- | Cc: control@bugs.x2go.org, | + | Cc: < |
Subject: < | Subject: < | ||
Body: | Body: | ||
- | """ | + | Control: |
- | reassign | + | |
- | thanks | + | |
The reported issue is actually a bug in < | The reported issue is actually a bug in < | ||
Line 124: | Line 178: | ||
Thanks for reporting this issue, | Thanks for reporting this issue, | ||
< | < | ||
- | """ | ||
</ | </ | ||
Line 134: | Line 187: | ||
< | < | ||
To: < | To: < | ||
- | Cc: control@bugs.x2go.org, | + | Cc: < |
Subject: < | Subject: < | ||
Body: | Body: | ||
- | """ | + | Control: |
- | retitle | + | |
- | thanks | + | |
< | < | ||
Line 145: | Line 196: | ||
Thanks for reporting this issue, | Thanks for reporting this issue, | ||
< | < | ||
- | """ | ||
</ | </ | ||
Line 158: | Line 208: | ||
Subject: < | Subject: < | ||
Body: | Body: | ||
- | """ | ||
clone #< | clone #< | ||
tag -1 - pending | tag -1 - pending | ||
Line 170: | Line 219: | ||
Best, | Best, | ||
< | < | ||
- | """ | ||
</ | </ | ||
+ | ===== GDPR Notice/ | ||
+ | |||
+ | This is the Privacy Policy that applies when submitting a bug report via E-Mail. | ||
+ | |||
+ | ==== HERE'S WHERE YOUR BUG REPORT WILL BE STORED AND VISIBLE TO THE PUBLIC ==== | ||
+ | |||
+ | Reporting a bug means that your E-Mail address, as well as the content of your message, will immediately be visible to everyone viewing the public bug tracker of X2Go (https:// | ||
+ | |||
+ | ==== HERE'S HOW WE HANDLE YOUR E-MAIL ADDRESS DATA ==== | ||
+ | |||
+ | Please understand that we need to keep your E-Mail address stored in our | ||
+ | public bug tracker, so others can contact you about the bug you reported or commented on. This is a justifiable cause as set forth in Article 6 (1) b) of the GDPR https:// | ||
+ | |||
+ | If you want to keep your real E-Mail address secret from the public, | ||
+ | we suggest you either refrain from submitting the bug, or to submit it using a temporary, " | ||
+ | |||
+ | ==== HERE'S HOW TO REQUEST MESSAGE DELETION ==== | ||
+ | |||
+ | You have the right to withdraw your consent at any time, as per Article 7 (3) of the GDPR. If you believe an E-Mail you sent should be purged from the public bug tracker or the public archive that we operate (see the link above), please contact the list administrators at | ||
+ | |||
+ | x2go-dev-owner@lists.x2go.org | ||
+ | Note that list administrators have no influence what other recipients of | ||
+ | the particular list message do with it - e.g. if others choose to mirror | ||
+ | contents of our list archive on their own web site, you will need to | ||
+ | contact them separately with your deletion request. | ||