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wiki:bugs [2014/03/05 12:18] ncryer [Bug submission with a Patch] |
wiki:bugs [2016/12/21 20:13] stefanbaur [Reporting Bugs] |
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The choice has been well thought of, you may find that there are better bug tracking systems in the world. For X2Go, we think we have found what we wanted. | The choice has been well thought of, you may find that there are better bug tracking systems in the world. For X2Go, we think we have found what we wanted. | ||
- | ===== Open / Closed Bugs ===== | + | ===== Viewing Bug History |
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How to report a bug is fully explained [[http:// | How to report a bug is fully explained [[http:// | ||
+ | **We strongly encourage you to subscribe to the X2Go-Dev mailing list before submitting your bug.** Its subscription page is here: http:// | ||
+ | |||
+ | Subscribing has the following advantages: | ||
+ | - Your bug report will show up on X2Go-Dev immediately, | ||
+ | - You will receive all the relevant discussion regarding your report, even if someone forgets to CC the bug tracker in their reply | ||
==== Plain bug submission ==== | ==== Plain bug submission ==== | ||
+ | Definition of fields/ | ||
+ | |||
< | < | ||
To: submit@bugs.x2go.org | To: submit@bugs.x2go.org | ||
Subject: < | Subject: < | ||
Body: | Body: | ||
- | """ | ||
Package: < | Package: < | ||
Version: < | Version: < | ||
+ | <one empty line - so hit [enter] twice after typing the version number> | ||
< | < | ||
- | """ | ||
</ | </ | ||
+ | Example: | ||
+ | < | ||
+ | To: submit@bugs.x2go.org | ||
+ | Subject: Package contains bobcat | ||
+ | Body: | ||
+ | Package: x2goserver | ||
+ | Version: 4.0.1.0 | ||
+ | |||
+ | When installing x2goserver on Debian stable using apt-get install x2goserver, | ||
+ | instead of running the postinstall script, a bobcat is released: | ||
+ | |||
+ | // | ||
+ | \\ // , | ||
+ | | ||
+ | \ \ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@, | ||
+ | \ \ (@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@<> | ||
+ | | ||
+ | \@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@ | ||
+ | __----__ | ||
+ | \@\ @@@@@@@@----__-----_ | ||
+ | | ||
+ | /@/ @@@@ @@@@@ @@@@@ @@@@@ | ||
+ | / | ||
+ | (@( | ||
+ | | ||
+ | \/ | ||
+ | @@@ | ||
+ | ''' | ||
+ | |||
+ | A detailed log of the installation progress can be found at https:// | ||
+ | |||
+ | </ | ||
+ | |||
+ | In the description, | ||
+ | - The steps you took to produce the bug | ||
+ | - Any exact error messages | ||
+ | - What you expected to happen | ||
+ | - What actually happened | ||
+ | |||
+ | Also, please list the following info: | ||
+ | - The client machine' | ||
+ | - The client machine' | ||
+ | - Any relevant session settings in X2GoClient, PyHoca-GUI or Pyhoca-CLI | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - Any relevant settings in X2GoServer (that you changed from the defaults) | ||
==== Bug submission with a Patch ==== | ==== Bug submission with a Patch ==== | ||
In case you can provide a patch with your bug report, please attach the patch to your bug report. Do __not__ copy+paste the patch into the mail body, as the result will not be usable!!! | In case you can provide a patch with your bug report, please attach the patch to your bug report. Do __not__ copy+paste the patch into the mail body, as the result will not be usable!!! | ||
- | Create patches for master branch and send them in git format. The documentation about creating git patches can be found [[http:// | + | Create patches for master branch and send them in git format. The documentation about creating git patches can be found [[http:// |
Some of you have their own Git clones of X2Go Git. If you want to provide a patch via your public Git clone of an X2Go component, please make sure that the patch is just one commit on one of your Git branches. The rule here is simple: one Git commit on your side, one bug report in X2Go BTS. Everything else will take too much time on the patch reviewer side. | Some of you have their own Git clones of X2Go Git. If you want to provide a patch via your public Git clone of an X2Go component, please make sure that the patch is just one commit on one of your Git branches. The rule here is simple: one Git commit on your side, one bug report in X2Go BTS. Everything else will take too much time on the patch reviewer side. | ||
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Subject: < | Subject: < | ||
Body: | Body: | ||
- | """ | ||
Package: < | Package: < | ||
Version: < | Version: < | ||
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< | < | ||
- | """ | + | |
Attachment: < | Attachment: < | ||
</ | </ | ||
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Subject: < | Subject: < | ||
Body: | Body: | ||
- | """ | ||
Package: < | Package: < | ||
Version: < | Version: < | ||
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< | < | ||
- | """ | ||
</ | </ | ||
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< | < | ||
To: < | To: < | ||
- | Cc: control@bugs.x2go.org, | + | Cc: < |
Subject: Issue resolved in < | Subject: Issue resolved in < | ||
Body: | Body: | ||
- | """ | + | Control: |
- | close #< | + | |
- | thanks | + | |
The reported issue has been resolved in the lately release version < | The reported issue has been resolved in the lately release version < | ||
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Thanks for reporting this issue, | Thanks for reporting this issue, | ||
< | < | ||
- | """ | ||
</ | </ | ||
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< | < | ||
To: < | To: < | ||
- | Cc: control@bugs.x2go.org, | + | Cc: < |
Subject: < | Subject: < | ||
Body: | Body: | ||
- | """ | + | Control: |
- | reassign | + | |
- | thanks | + | |
The reported issue is actually a bug in < | The reported issue is actually a bug in < | ||
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Thanks for reporting this issue, | Thanks for reporting this issue, | ||
< | < | ||
- | """ | ||
</ | </ | ||
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< | < | ||
To: < | To: < | ||
- | Cc: control@bugs.x2go.org, | + | Cc: < |
Subject: < | Subject: < | ||
Body: | Body: | ||
- | """ | + | Control: |
- | retitle | + | |
- | thanks | + | |
< | < | ||
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Thanks for reporting this issue, | Thanks for reporting this issue, | ||
< | < | ||
- | """ | ||
</ | </ | ||
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Subject: < | Subject: < | ||
Body: | Body: | ||
- | """ | ||
clone #< | clone #< | ||
tag -1 - pending | tag -1 - pending | ||
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Best, | Best, | ||
< | < | ||
- | """ | ||
</ | </ | ||