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wiki:bugs [2015/08/05 19:32]
stefanbaur Added example for clarification, as lots of first-time submitters place <>'s around the field values
wiki:bugs [2018/05/24 17:19] (current)
stefanbaur Added GDPR Notice for Bug Reports
Line 21: Line 21:
 ===== Reporting Bugs ===== ===== Reporting Bugs =====
  
-How to report a bug is fully explained [[http://bugs.x2go.org/Reporting.html|here]]. In a nutshell send a mail like the one below (everything that is written in <pointed-brackets> needs being replaced by some proper value.+How to report a bug is fully explained [[http://bugs.x2go.org/Reporting.html|here]]. In a nutshell send a mail like the one below (everything that is written in <pointed-brackets> needs being replaced by some proper value.  Please review our [[#gdpr_notice_privacy_policy|GDPR Notice/Privacy Policy for reporting bugs]] before submitting a bug report.
  
 +**We strongly encourage you to subscribe to the X2Go-Dev mailing list before submitting your bug.** Its subscription page is here: http://lists.x2go.org/listinfo/x2go-dev
 +
 +Subscribing has the following advantages:
 +  - Your bug report will show up on X2Go-Dev immediately, as opposed to being queued for moderation and manual inspection by a list admin (which may take a few days, as it is a volunteer task)
 +  - You will receive all the relevant discussion regarding your report, even if someone forgets to CC the bug tracker in their reply
 ==== Plain bug submission ==== ==== Plain bug submission ====
 Definition of fields/formatting requirements: Definition of fields/formatting requirements:
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 </code> </code>
  
 +===== GDPR Notice/Privacy Policy =====
 +
 +This is the Privacy Policy that applies when submitting a bug report via E-Mail.
 +
 +==== HERE'S WHERE YOUR BUG REPORT WILL BE STORED AND VISIBLE TO THE PUBLIC ====
 +
 +Reporting a bug means that your E-Mail address, as well as the content of your message, will immediately be visible to everyone viewing the public bug tracker of X2Go (https://bugs.x2go.org/).  After subscribing to the x2go-dev mailing list (which you really should do, so the bug report is noticed by a larger audience), it will also be visible to everyone subscribed to the x2go-dev mailing list, and to everyone viewing its public archive (http://lists.x2go.org/pipermail/x2go-dev).
 +
 +==== HERE'S HOW WE HANDLE YOUR E-MAIL ADDRESS DATA ====
 +
 +Please understand that we need to keep your E-Mail address stored in our
 +public bug tracker, so others can contact you about the bug you reported or commented on.  This is a justifiable cause as set forth in Article 6 (1) b) of the GDPR https://gdpr-info.eu/.
 +
 +If you want to keep your real E-Mail address secret from the public,
 +we suggest you either refrain from submitting the bug, or to submit it using a temporary, "burner" E-Mail address you created specifically for that purpose.
 +
 +==== HERE'S HOW TO REQUEST MESSAGE DELETION ====
 +
 +You have the right to withdraw your consent at any time, as per Article 7 (3) of the GDPR.  If you believe an E-Mail you sent should be purged from the public bug tracker or the public archive that we operate (see the link above), please contact the list administrators at
 +
 +x2go-dev-owner@lists.x2go.org
  
 +Note that list administrators have no influence what other recipients of
 +the particular list message do with it - e.g. if others choose to mirror
 +contents of our list archive on their own web site, you will need to
 +contact them separately with your deletion request.
  
wiki/bugs.1438803144.txt.gz ยท Last modified: 2015/08/05 19:32 by stefanbaur