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wiki:bugs [2014/08/23 16:03] mikedep333 [Plain bug submission] Describe what info a bug report needs |
wiki:bugs [2018/05/24 17:19] (current) stefanbaur Added GDPR Notice for Bug Reports |
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The choice has been well thought of, you may find that there are better bug tracking systems in the world. For X2Go, we think we have found what we wanted. | The choice has been well thought of, you may find that there are better bug tracking systems in the world. For X2Go, we think we have found what we wanted. | ||
- | ===== Open / Closed Bugs ===== | + | ===== Viewing Bug History |
Line 21: | Line 21: | ||
===== Reporting Bugs ===== | ===== Reporting Bugs ===== | ||
- | How to report a bug is fully explained [[http:// | + | How to report a bug is fully explained [[http:// |
+ | **We strongly encourage you to subscribe to the X2Go-Dev mailing list before submitting your bug.** Its subscription page is here: http:// | ||
+ | |||
+ | Subscribing has the following advantages: | ||
+ | - Your bug report will show up on X2Go-Dev immediately, | ||
+ | - You will receive all the relevant discussion regarding your report, even if someone forgets to CC the bug tracker in their reply | ||
==== Plain bug submission ==== | ==== Plain bug submission ==== | ||
+ | Definition of fields/ | ||
+ | |||
< | < | ||
To: submit@bugs.x2go.org | To: submit@bugs.x2go.org | ||
Line 30: | Line 37: | ||
Package: < | Package: < | ||
Version: < | Version: < | ||
+ | <one empty line - so hit [enter] twice after typing the version number> | ||
< | < | ||
+ | </ | ||
+ | |||
+ | Example: | ||
+ | < | ||
+ | To: submit@bugs.x2go.org | ||
+ | Subject: Package contains bobcat | ||
+ | Body: | ||
+ | Package: x2goserver | ||
+ | Version: 4.0.1.0 | ||
+ | |||
+ | When installing x2goserver on Debian stable using apt-get install x2goserver, | ||
+ | instead of running the postinstall script, a bobcat is released: | ||
+ | |||
+ | // | ||
+ | \\ // , | ||
+ | | ||
+ | \ \ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@, | ||
+ | \ \ (@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@<> | ||
+ | | ||
+ | \@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@ | ||
+ | __----__ | ||
+ | \@\ @@@@@@@@----__-----_ | ||
+ | | ||
+ | /@/ @@@@ @@@@@ @@@@@ @@@@@ | ||
+ | / | ||
+ | (@( | ||
+ | | ||
+ | \/ | ||
+ | @@@ | ||
+ | ''' | ||
+ | |||
+ | A detailed log of the installation progress can be found at https:// | ||
+ | |||
</ | </ | ||
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- The server' | - The server' | ||
- The server' | - The server' | ||
- | - The server' | + | - The server' |
- The server' | - The server' | ||
- Any relevant settings in X2GoServer (that you changed from the defaults) | - Any relevant settings in X2GoServer (that you changed from the defaults) | ||
Line 181: | Line 221: | ||
</ | </ | ||
+ | ===== GDPR Notice/ | ||
+ | |||
+ | This is the Privacy Policy that applies when submitting a bug report via E-Mail. | ||
+ | |||
+ | ==== HERE'S WHERE YOUR BUG REPORT WILL BE STORED AND VISIBLE TO THE PUBLIC ==== | ||
+ | |||
+ | Reporting a bug means that your E-Mail address, as well as the content of your message, will immediately be visible to everyone viewing the public bug tracker of X2Go (https:// | ||
+ | |||
+ | ==== HERE'S HOW WE HANDLE YOUR E-MAIL ADDRESS DATA ==== | ||
+ | |||
+ | Please understand that we need to keep your E-Mail address stored in our | ||
+ | public bug tracker, so others can contact you about the bug you reported or commented on. This is a justifiable cause as set forth in Article 6 (1) b) of the GDPR https:// | ||
+ | |||
+ | If you want to keep your real E-Mail address secret from the public, | ||
+ | we suggest you either refrain from submitting the bug, or to submit it using a temporary, " | ||
+ | |||
+ | ==== HERE'S HOW TO REQUEST MESSAGE DELETION ==== | ||
+ | |||
+ | You have the right to withdraw your consent at any time, as per Article 7 (3) of the GDPR. If you believe an E-Mail you sent should be purged from the public bug tracker or the public archive that we operate (see the link above), please contact the list administrators at | ||
+ | |||
+ | x2go-dev-owner@lists.x2go.org | ||
+ | Note that list administrators have no influence what other recipients of | ||
+ | the particular list message do with it - e.g. if others choose to mirror | ||
+ | contents of our list archive on their own web site, you will need to | ||
+ | contact them separately with your deletion request. | ||