This shows you the differences between two versions of the page.
Both sides previous revision Previous revision Next revision | Previous revision Last revision Both sides next revision | ||
wiki:bugs [2014/08/04 17:17] sunweaver [Cloning bugs] |
wiki:bugs [2016/12/21 20:13] stefanbaur [Reporting Bugs] |
||
---|---|---|---|
Line 7: | Line 7: | ||
The choice has been well thought of, you may find that there are better bug tracking systems in the world. For X2Go, we think we have found what we wanted. | The choice has been well thought of, you may find that there are better bug tracking systems in the world. For X2Go, we think we have found what we wanted. | ||
- | ===== Open / Closed Bugs ===== | + | ===== Viewing Bug History |
Line 23: | Line 23: | ||
How to report a bug is fully explained [[http:// | How to report a bug is fully explained [[http:// | ||
+ | **We strongly encourage you to subscribe to the X2Go-Dev mailing list before submitting your bug.** Its subscription page is here: http:// | ||
+ | |||
+ | Subscribing has the following advantages: | ||
+ | - Your bug report will show up on X2Go-Dev immediately, | ||
+ | - You will receive all the relevant discussion regarding your report, even if someone forgets to CC the bug tracker in their reply | ||
==== Plain bug submission ==== | ==== Plain bug submission ==== | ||
+ | Definition of fields/ | ||
+ | |||
< | < | ||
To: submit@bugs.x2go.org | To: submit@bugs.x2go.org | ||
Line 30: | Line 37: | ||
Package: < | Package: < | ||
Version: < | Version: < | ||
+ | <one empty line - so hit [enter] twice after typing the version number> | ||
< | < | ||
</ | </ | ||
+ | Example: | ||
+ | < | ||
+ | To: submit@bugs.x2go.org | ||
+ | Subject: Package contains bobcat | ||
+ | Body: | ||
+ | Package: x2goserver | ||
+ | Version: 4.0.1.0 | ||
+ | |||
+ | When installing x2goserver on Debian stable using apt-get install x2goserver, | ||
+ | instead of running the postinstall script, a bobcat is released: | ||
+ | |||
+ | // | ||
+ | \\ // , | ||
+ | | ||
+ | \ \ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@, | ||
+ | \ \ (@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@<> | ||
+ | | ||
+ | \@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@ | ||
+ | __----__ | ||
+ | \@\ @@@@@@@@----__-----_ | ||
+ | | ||
+ | /@/ @@@@ @@@@@ @@@@@ @@@@@ | ||
+ | / | ||
+ | (@( | ||
+ | | ||
+ | \/ | ||
+ | @@@ | ||
+ | ''' | ||
+ | |||
+ | A detailed log of the installation progress can be found at https:// | ||
+ | |||
+ | </ | ||
+ | |||
+ | In the description, | ||
+ | - The steps you took to produce the bug | ||
+ | - Any exact error messages | ||
+ | - What you expected to happen | ||
+ | - What actually happened | ||
+ | |||
+ | Also, please list the following info: | ||
+ | - The client machine' | ||
+ | - The client machine' | ||
+ | - Any relevant session settings in X2GoClient, PyHoca-GUI or Pyhoca-CLI | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - The server' | ||
+ | - Any relevant settings in X2GoServer (that you changed from the defaults) | ||
==== Bug submission with a Patch ==== | ==== Bug submission with a Patch ==== | ||
Line 140: | Line 196: | ||
Thanks for reporting this issue, | Thanks for reporting this issue, | ||
< | < | ||
- | """ | ||
</ | </ | ||